About

Introduction

iStyles is the leading fashion accessories provider for consumer electronics such as the iPhone, iPod, mobile phones, netbooks, laptops and more. With more than 28000 different and quintessentially unique fashion accessories, iStyles is the global one-stop brand that people turn to when they want to dress up their gadgets, to differentiate themselves from the crowd and to be stylish.

Headquartered in Singapore and logistically based in both Singapore and the USA, iStyles works with designers and consultants in Paris, Italy, Germany, UK and USA for the design of new products and collaborates with factories in China and the USA for the manufacturing process.

iStyles customers come from all over the world - USA, UK, Singapore, France, Canada, Germany, Netherlands, Italy, Spain, Brazil and many others.


Company Goals

The goal of the company is to create Quality, Innovative, Functional, Stylish and Affordable (QIFSA) products that will attract users from a broad market segment. Everyone will find something that they like. Each segment of QIFSA is just as important as the other and is emphasized strongly throughout the entire development cycle of each new product.

Quality - First and foremost, there is a strong emphasis on quality. Quality, whether be it the stitching on a leather product, or the build of a case, is always kept at a high standard. Quality is emphasized throughout the manufacturing process, right from the start where the raw materials are selected, to the end where the product is packaged.

Innovation - In today's overcrowded market place, products have to stand out and offer something different and innovative that will not only enhance the products' value, but will also solve real problems that people have with other accessories. Some of the results from innovation are silicone cases that do not attract dust or become sticky and ultra-clear protectors that feature an underlying layer of silicon for additional protection.

Functionality - Accessories have to work. It's as simple as that. At iStyles, not only must the accessories work, they must also have a certain value-added component that will enrich a user's experience of the device. Examples include iPod 4th Generation Silicone cases with foldable bottoms that allow docking as well as smooth silicone on the iPod Video and nano Silicone cases to enhance clickwheel usage.

Style - People come to iStyles to dress up their gadget. The dress obviously has to be nice. Much emphasis has been placed in making products that are Desirable, Attractive and Trendy (DAT). Desirable such that people will take one look and say "That looks nice and I want one.". Attractive as products are designed by or designed based on feedback from designers and consultants worldwide with the aim of offering comprehensive and attractive product "collections" that will appeal to different people. Trendy as new collections are launched frequently to keep up with the latest fashion trends.

Affordability - There seems to be a general misconception that accessories, and especially iPod accessories, have to be expensive to be of any good. iStyles has always been working on bringing cost to the lowest possible levels and passing the savings on to the customers, while still maintaining the highest possible standards. Affordability is never achieved at the expense of quality. Affordability is usually achieved through economies of scale and refinement of processes. A search on the web will reveal that the efforts are paying off as customers refer to iStyles accessories as "cheap and good" and "of amazing value".


History

iStyles' humble beginnings didn't start off in fashion or accessories. In fact, the core competence of the company was in an area that was completely different from what it does today. The company started life as ObjectsFusion, a web development firm that was founded in 1997 and created web services, applications and e-commerce infrastructure for various companies, both locally and abroad. It prided itself for being at the leading edge of web technology in a fast and ever changing landscape. This technical knowledge that the company built up was later to be the foundation that helps build the iStyles infrastructure today.

In 2004, the company created two new business divisions - a web hosting arm and an online iPod accessories web store. The iPod accessories business began life on pdatrends.com and was moved to iPodStyles.com in January 2005 for better brand focus and management. The hard work after that paid off as traffic and sales skyrocketed, propelling the entire company forward. Things happened quickly as the company keep up with the burgeoning sales volume by building better infrastructure, using technology to automate processes, and refining business procedures. The web hosting division was dissolved in the process to help support the technical requirements of the iStyles.com website.

The name "iStyles" was acquired in August 2005 after a dispute with Apple Inc over the usage of the word "iPod" in "iPodStyles", and the business was re-branded under the new name. The incident turned out to do more good than bad as "iStyles" become a much stronger brand than "iPodStyles" and it also allowed the company to expand market reach into non-iPod related products.

In early 2006, the company was renamed as iStyles Pte. Ltd. and incorporated in Singapore. This marked the next milestone in the company's expansion plans, preparing it for greater expansion and style innovation. Despite a fiercely competitive iPod accessories market, the company continues to grow consistently and differentiate itself from its competitors as the leading fashion accessories provider.


The Future

In the upcoming years, iStyles will continue to grow from strength to strength with the five pillars that customers have long associated with the iStyles products - Quality, Innovative, Functional, Stylish and Affordable. Top that off with an exceptional customer service team that places relationships ahead of profits, iStyles is poised for greater challenges ahead.


Corporate Information

Legal Name of Company: iStyles Pte. Ltd.
Name of Business: iStyles
Company Registration: 200602110Z
Place Of Registration: SINGAPORE
Address: 9 Temasek Boulevard, #09-01 Suntec Tower Two, Singapore 038989
Warehouses: Singapore and USA (Lewes, Delaware) - Worldwide shipping from both
Note: We do not have the facilities for walk-in customers at our headquarters. Please purchase directly from either our online store or from one of our resellers.


Support Information

If you can't find a solution to your problems in our knowledgebase, do contact the relevant department as follows. You will receive a response within one business day.

Pre-Sales Questions: sales@istyles.com - For any pre-sale questions that you may have.

Product Support: support@istyles.com - For support issues relating to existing orders or purchased products.

Distributor/Reseller Support: resellers@istyles.com - For distributor and reseller inquiries.

Corporate Matters: +65 7000 ISTYLES (4789537) or +65 67374789 (8:30am to 6pm, +8 GMT, Mon-Fri) / Fax: +65 64915251